Y Street, Section VII, SETRAM Building, Port of Barcelona, 08040 Barcelona. Tel. 932 895 681

Responsible logistics with positive impact

At SETRAM we understand that automotive logistics is not only measured in numbers of vehicles transported or operational efficiency, but also in responsibility towards people, the environment and the value chain. That is why we have strengthened our ethics and compliance management system, aligned with international best practices and our customers’ requirements. As a multimodal operator, we work with a real environmental commitment, strictly complying with regulations and implementing concrete actions to reduce our impact.

OUR PILLARS

Ethics, transparency and sustainability are the principles that guide every decision, guaranteeing trust, respect and a positive impact in every operation.

We have international certifications such as ISO 9001, ISO 14001, TISAX, OAS, which endorse our operational excellence.

OUR CORPORATE POLICIES

At SETRAM we have developed and implemented corporate policies that guarantee the highest standards of responsible action. This framework of ethics, compliance and social responsibility provides manufacturers and dealers with security and trust throughout the logistics chain, compliance with international sustainability and corporate social responsibility regulations, and total transparency in labor, environmental and supplier processes. Because at SETRAM we not only move vehicles: we move trust, responsibility and a sustainable future.

Human Rights, Labor Practices and Social Responsibility Policy

At SETRAM we guarantee absolute respect for human rights in all our operations. We promote equal opportunities and diversity within the organization, ensuring safe, dignified and transparent working conditions. This policy includes continuous training programs with evaluations that reinforce understanding and practical application, consolidating a responsible work environment committed to people.

Environmental Policy

Our environmental policy complements international certifications such as ISO 14000 and ISO 14069 and defines firm commitments to carbon footprint reduction. We promote responsible practices in terminals, fields, workshops and transportation, supported by mandatory environmental training and regular monitoring of results. In this way, we reinforce our commitment to environmental protection and to a more sustainable logistics model.

Supplier Code of Conduct

At SETRAM, we reaffirm our commitment to sustainability, respect for human rights, fair labor practices, and compliance with ethical, legal, and safety standards. Our Code of Conduct establishes the principles that should guide our relationship with suppliers to ensure responsible practices aligned with environmental, social, and corporate standards, promoting transparency and long-term sustainable collaboration. Compliance with this code is mandatory to initiate or maintain business relationships with SETRAM.

Purchasing Policy

At SETRAM, we integrate environmental criteria into our supply chain management. Our purchasing decisions are not only based on price, quality and reliability, but also on environmental impact. With this approach, we promote sustainable practices that contribute to the protection of the environment and the development of more responsible logistics committed to the future.

ETHICS AND COMPLIANCE

We are governed by a Code of Ethics that guides our decisions and relationships. We have an accessible and confidential Whistleblower Channel.

Audits: Conducting internal and/or external audits to evaluate compliance with our policies and procedures.

Ongoing Training: Regular training programs for all employees on our policies and practices related to environmental responsibility.

Whistleblower Channel: Establishment of a secure and anonymous whistleblower channel for employees and suppliers to report any violation of our policies.

CONFIDENTIALITY AND SECURITY

At SETRAM, we consider information security to be an essential pillar for guaranteeing the confidentiality, integrity, and availability of our data and services. This policy establishes the principles and standards that govern risk management, personal data protection, and relationships with third parties, ensuring compliance with current legislation and international standards such as TISAX. Its application is mandatory for all members of the organization and forms the basis for maintaining trust, business continuity, and protection against threats in a constantly evolving digital environment.

TECHNOLOGY AT THE SERVICE OF SUSTAINABILITY

With tools such as GESTPARK, we optimize processes and reduce emissions. Our focus on R&D drives solutions that integrate sustainability and operational efficiency.

The sustainable means of transport used by SETRAM, such as the Mega Truck and gas-powered trucks, as well as the development of the first all-electric truck of the vehicle carrier type. This not only contributes to environmental protection, but also enhances the company’s image as a leader in sustainability and technological development. SETRAM is committed to sustainability and environmental protection, and uses sustainable technologies and practices in all its operations.

We are the partner that ensures that each vehicle arrives on time, safe and ready at the destination determined by the manufacturer.

Need a quote?

We are at your disposal to answer any questions, provide further information or help you find the logistics solution your business needs.

You can fill in the form, write us by mail or call us directly, we will get back to you as soon as possible!

Your data will be processed by SERVICIOS DE TRANSPORTES DE AUTOMÓVILES Y MERCANCÍAS, S.A. in order to provide you with the information you have requested. They will not be communicated to third parties, nor will they be used for any other purpose.In compliance with the regulation (EU) 2016/679 General Data Protection Regulation, the user may exercise their rights of access, rectification, deletion or opposition by sending an email to the address: ProteccionDatos@setram.com or by sending a letter by post to the address:
Calle Y, Tramo VII, Edificio Setram, Puerto de Barcelona, 08040 Barcelona; indicating as reference LOPD SETRAM. In both cases you must attach a photocopy of your ID for identity verification.
We also inform you that you can file a complaint with the Spanish Data Protection Agency, if you consider that your rights have been violated.
Your data will be kept for two years, being destroyed after this period, unless there continues to be a relationship of services.
Failure to give your consent will result in the impossibility of responding to your request for information.

Need a quote?

We are at your disposal to answer any questions, provide further information or help you find the logistics solution your business needs.

You can fill in the form, write us by mail or call us directly, we will get back to you as soon as possible!

Your data will be processed by SERVICIOS DE TRANSPORTES DE AUTOMÓVILES Y MERCANCÍAS, S.A. in order to provide you with the information you have requested. They will not be communicated to third parties, nor will they be used for any other purpose.In compliance with the regulation (EU) 2016/679 General Data Protection Regulation, the user may exercise their rights of access, rectification, deletion or opposition by sending an email to the address: ProteccionDatos@setram.com or by sending a letter by post to the address:
Calle Y, Tramo VII, Edificio Setram, Puerto de Barcelona, 08040 Barcelona; indicating as reference LOPD SETRAM. In both cases you must attach a photocopy of your ID for identity verification.
We also inform you that you can file a complaint with the Spanish Data Protection Agency, if you consider that your rights have been violated.
Your data will be kept for two years, being destroyed after this period, unless there continues to be a relationship of services.
Failure to give your consent will result in the impossibility of responding to your request for information.