The SETRAM Group has implemented an Internal Information System (SIIF) that integrates its different internal information channels and is configured as the channel for diligently channeling communications on regulatory violations and non-compliance, with total protection of informants, without risk of retaliation and with the necessary protection measures in accordance with the provisions of Law 2/2023, of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption.
This system has two channels of communication that any informant can use as he/she chooses:
- Digital: through the following link https://corporate-line.com/
cnormativo-setram - Face-to-face: by selecting the option “Request for face-to-face interview” in the drop-down menu “Type of information” in section 2 “Communication” in the following link https://corporate-line.com/
cnormativo-setram
All communications, regardless of the method selected, may be made anonymously by checking the “Anonymous User” box. In this case, it is recommended that the informant keep the tracking number in a safe place, as well as the downloadable document that appears in the pop-up window at the end of the entire process of your communication, otherwise, you will not be able to track it, since the tracking number is personal and non-transferable.
The SIIF has all the necessary measures and mechanisms to provide security, confidentiality, data protection and protection to the informant, also counting on the initial management and support of the external expert BONET consulting, which provides high levels of professionalism, experience and independence to the whole process.
The operating principles and fundamental guarantees that govern the SETRAM Group’s SIIF are available in the following document:
INTERNAL INFORMATION SYSTEM MANAGEMENT AND WHISTLEBLOWER PROTECTION POLICY